How do I get started with Interview Scheduling?
You are eligible for a one-week trial for the Interview Scheduling solution when your newly signed-up organization is approved. Once you are in, there is a Self-onboarding process that you can follow, or you can book an onboarding call with us via firstname.lastname@example.org
Does Rakuna allow integration with calendar applications such as iCloud, Google, Office 365, Exchange, and Outlook?
Rakuna supports Google and Outlook calendars. The recruiter can import exportable calendar files such as ‘.ics’ directly from Rakuna product or contact the Product team to extend other calendar services.
Can I share my entire calendar with candidates?
No. At the moment, candidates can only see and book a preferred time via the Interview Self-scheduling Link from a list of available time slots that you set up.
Can multiple staff members be added to my company's account?
Yes. A user can invite colleagues to use Rakuna Interview Scheduling with different roles. Learn more about the roles for this product here
Do you support multiple time zones?
Yes. The solution can set display time zones for different users, and all-time zones will be automatically converted in all interview communications.
Can interviewees see others' contact information when they book online?
No. Candidates will never have access to other candidates' information while interacting with Rakuna's products.
Does Rakuna Interview Scheduling Solution allow ATS integration? If yes, which ATS are supported?
Rakuna works with all major Applicant Tracking Systems. For example:
- SAP SuccessFactors
Additionally, we can integrate with any ATS as long as it allows data to be securely pushed/pulled via APIs. Learn more here: www.rakuna.co/ats_integration/
How easy is integration with other software modules?
Rakuna Platform is API-driven. That means the product has been built from day-1 to be integrative - Users can plug it into other systems.
Does Rakuna support SSO authentication?
Yes. Rakuna supports SSO authentication such as Azure Active Directory and Google SSO. Set-up & maintenance costs may be applied and vary depending on the company's requirements and SSO policy.
This one is a no-brainer. If you are tired of managing your calendar across different time zones or tracking dozens, if not hundreds, of scheduled interviews, you should find an interview scheduling tool to handle the job for you. Advanced tools like Rakuna's Interview Scheduling allow candidates to self-schedule and reschedule easily.
Candidates get to pick the time that suits them the most, and recruiters need not to worry about juggling multiple schedules. That's hitting two birds with one stone!
When you are handling international candidates, it is vital that all parties are informed of the logistical requirements for the scheduled interview. Interview scheduling tools can be set up to automatically send reminders pre-interviews to both interviewers and interviewees, thus reducing the manual tasks for coordinators and no-show rate for interviews.
Candidate experience can directly impact your hiring outcomes. Here are a few things you can do to boost candidate experience as you schedule international interviews:
- Be mindful of the candidate's regional holiday and off-hours.
- Provide instructional material to help candidates utilize the scheduling or video conference tool.
- Keep them informed of any changes regardless of the automated emails from your scheduling tool. It's the human interaction that makes the experience.
Want more helpful info snippets? Check out the links below for insightful recruitment knowledge, tips, and best practices!