Virtual Career Fair: Definition, Best Practices and Case Studies

/blog/virtual-career-fair-the-future-of-campus-recruiting/-30-05-2020

RECRUITING-STRATEGY
TALENT-ACQUISITION-LEADER

Even as the global pandemic is slowly becoming the thing of the past, virtual recruiting is here to stay. Virtual recruiting, at heart, strikes a lot of similarities to traditional campus recruiting. However, recruiters have more “legroom” regarding scaling, design, overall pricing.

For event hosts eager to attract quality candidates, let us discuss how to get the most out of your virtual event through these best practices!

compared to the traditions, so there are things no ultimate guide tells you. But we will. Let’s dive in!

I. So, What Is a Virtual Career Fair?

As recruiters turn their sights on young, tech-savvy candidates like those from Gen Z, virtual recruitment seems like their best bet to reel in quality candidates.

There are many ways to start with virtual recruitment like programmatic advertising, video interviewing, etc. However, we will focus on another increasingly popular approach - virtual career fairs.

Virtual career fairs can be understood as another approach to traditional career fairs. Virtual fairs break all the limitations companies run into when organizing or participating in an offline one. Essentially you are moving the venue from a physical location to a webinar service, which looks something like this:

Depending on your budget for virtual career fairs, the interface can be 2D or 3D. But in general, virtual career fairs imitate an actual auditorium with halls, lobbies, and virtual booths.

II. Benefits Of Virtual Career Fairs

There are countless reasons why a virtual career fair trumps its traditional counterpart. And here are some that might spark your interest as a recruiter.

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1. Transcending geographical barriers

Since virtual career fairs are held online, they are practically accessible to everyone with a device that has internet connection. Virtual career fairs prove to be extra useful and fitting in times like this when social distancing is advised.

The number of virtual career fairs aiming to bridge international employers and candidates is not hard to find. Schools like the University of Victoria host frequent virtual events to connect students with potential employers.

There are also privately hosted career fairs such as United Nations and Asian Infrastructure Bank, which require you to be more active in keeping in touch with their network activities.

2. Saving Time and Money

The budget for virtual events looks very different from traditional physical events. Instantly you will see the upside of saving time and money. You won’t have to hire as many people as event managers and event planners, and you definitely don’t have to buy any desserts if you are hosting the events on your own

The nice thing about virtual fairs is that you can customize the event’s scale and feature per your needs and budget. Both will require marketing and advertising, but virtual fairs will enjoy the internet landscape rather than bear the headache of material physical productions.

Another benefit when recruiting in a virtual career fair is how customizable the elements are. Designing and putting together a physical booth is often more costly, both in funding and human resources.

For a virtual booth, booth design and setup can be effortlessly done on a computer and without the limitation of material cost. Want to see how wild virtual booth design can be? Check out vFair’s various success stories and how their clients design their booth.

3. Higher Attendance (Likely)

You’re not just saving time and money for your company but also for job seekers. Virtual career fairs significantly reduce the time and the travel cost for the visitors. With practically no excuses left not to go, you are likely to see a spike in the attendance traffic.

4. Exciting Candidates’ Experience


Do you know that a job ad accompanied by a video gets about 36% more applications?


With a virtual career fair solution, features like interactive videos or event gamification can be the recruiters’ trump card in attracting potential candidates. A 3D virtual environment is also becoming more common in virtual events. It provides an additional atmospheric touch, making candidates feel like they are in a live venue.

Virtual career fairs offer just the right tools for you to enhance the experience of job seekers. Here you can have immersive webinars, PDF handouts, live recordings, etc. basically everything that stimulates the eyes.

Coming back to the booth design topic, the event host can customize the theme to appeal to both applicants and employers. One example for this is the case of Loyola Schools Office of Placement and Career Services where their 2021 virtual career fair was designed to uphold the student’s culture heritage.

5. Measurable Results

Since everything happens online, you can utilize your virtual career fair software to monitor real-time data and identify which employers are most preferred, what job types receive the most attention, webinar views, who are unique and recurring visitors, etc.

And while we’re on the topic of data, working online also minimizes the tedious paperwork that slows you down, and creates a more organized database of potential candidates. Many virtual career fair software can provide features like resume search tools, and you as an exhibitor can search and shortlist talent almost instantly, remarkably shortening the recruitment funnel.

III. Virtual Career Fairs Platforms

1. vFairs

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Founded in 2008, vFairs offers a platform to host a variety of online events such as trainings, trade shows, expos, job fairs, etc. vFairs’ strengths lie in their creative and sophisticated visuals, alongside with a plethora of functionalities. Customers reported that the platform looks like an actual exhibit hall, which is more than what they offer.

However, functionality is a double edged sword, since some customers also say that there was so much to explore that they have a fairly hard time navigating around the platform, and also some small, negligible issues with the chatroom features.

2. Brazen Virtual Career Fair Platform

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Founded in 2007, Brazen offers a wide range of tools to help recruiters connect with candidates, including sourcing automation, chatbots, online chat rooms, etc. Brazen pays extra attention to communication between employers and job seekers, enabling recruiters to chat with multiple candidates at once.

That said, Brazen is not for everyone, it typically works best with larger companies with high volume recruiting needs. So if your organization houses less than 1000 employees, you might want to explore the other options.

3. CareerEco

CareerEco was founded in 2009 and specialized in hosting virtual career fairs and online events for universities to connect graduates and alumni with recruiters. In addition to saving time and money with online events, they also emphasize the environmental benefits of virtual career fairs.

4. Lee Hecht Harrison

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This company was founded back in 1967 and is a renowned name in the HR field, but it only started hosting virtual career fairs a few years back. LHH’s career fairs are free for recruiters, and they take care of the setup and marketing! But yes, “free” comes with a price - their online events are only held a few times a year at predetermined dates (usually from 12 pm to 4 pm). Moreover, LHH’s virtual career fairs aren’t narrowed down by industry or position, so it’s not easy to seek talent in such a large and general pool.

IV. Virtual Career Fairs Best Practices For Your Inspiration

1. Set up Information Desks

Just like any other fair or event on Earth, there has to be at least 1 info desk so visitors can ask around just in case they’re lost or have any concerns. This enables better navigation and a more well-rounded experience for the visitor.

On February 12th, 2020, Aviation Job Board hosted an online Aviation & Aerospace Job Fair, and this is one of the many solutions they deployed. Along with many other strategies, they managed to attract 3400+ job seekers to the fair, with the total booth visits exceeding 7900.

2. Customize Branded Booths

It goes without saying career fairs are the place to push your branding. It’s a densely packed ocean of potential candidates walking around, exploring choices like a customer at a buffet. To attract them in the first place, you have to be as visually compelling as possible.

Make the most of your allotted digital space and be creative with your booths. Not only that, you can set up virtual representatives standing there, ready to present or answer any questions a bypasser can have.

Unilever, considered to be one of the best companies to work for in Turkey by Bloomberg Businessweek Turkey and Realtor Consulting 2018, decided to set up customized booths for all departments. This is specifically aimed at streamlining branding and communications.

3. Provide Downloadable Materials

You have surely noticed an underlying trend here, that I’m stating the obvious that a host should include in typical career fairs. But that’s the point. Virtual career fairs should be as close to traditional career fairs as possible to help visitors quickly familiarize themselves.

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So provide virtual handouts, please. They leave a long-lasting impression on your company, and also remind whoever has them of your presence. Also, digital handouts are good for the environment, no paper used! If you are a company that is trying to go green, you should definitely be in on this.

The Singapore Workforce Development Agency (WDA) took this one step further. They provided E-Resources consisting of a library of recorded webinars, Jobsbank access and advice from experts, making the job seekers’ experience more engaging than ever.


They generated almost 3000 registrations, more than 2100 visits and 841 tab clicks.


4. Provide Chat and Technical Support

No matter how much they resemble traditional fairs, virtual career fairs are a new environment for some people. That entails many unexpected technical problems or just confusion. That is inevitable, so always have chat and technical support ready for first time users, they will appreciate it.

5. Run Real-Time Job Boards

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This is solely for the browsing of job seekers. Think of it as street signs, informing fair visitors of where to go, what industry is there in this area, what job types or companies they can find here, etc.

Not only will real-time job-board assist with job seekers’ navigation, it will also help to increase your brand visibility. Be prepared for a rise in traffic!

6. Set Up Real-Time Reminders

You can do this by simply putting a small virtual timer at the bottom of the screen that signals how much time is left in this session. Sticking to the predetermined agenda will do you a world of good.

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First of all, you don’t want to waste people’s time by speaking more than you should. Job seekers have things to do and places to be, they can’t stick around for too long.

Secondly, just like a traditional career fair, you do not want to keep your prospects waiting in line too long due to your uneven focus on certain candidates. Having a timer ensures you can allocate equal attention to all prospective candidates coming to your booth and avoid losing on potential candidates who might be tired of waiting in a long line.

Thirdly, having a countdown clock lets visitors plan ahead their track in the virtual career fair. Incase your prospect missed some part of your event agenda, always provides video recordings, recaps, or related materials at your info booth.

Remember, customer experience matters, so you should always keep their best interest at heart!

7. Be Interactive

If there’s any downside to virtual career fairs compared to traditional ones, it’s the ease of communication. Nothing beats a good ol’ face to face talk. Local, offline sessions produce more sound quality and better engagement . When in a webinar, opinions are harder to be heard and questions are not as easy to answer.

So what you can do is try to be as interactive as possible, mimic the quality of real-life conversations. Organize real-time Q&A sessions Provide one-one-one chats with booth representatives/chatbots Interview on the spot via video chat: This is as far as you can go, giving potential applicants interviews right there and then.

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Faith Technologies succeeded in integrating tip 4, 5, 6, 7 by enabling a chat forum, easing group conversation that also acts as a quick notice board for all activities.

8. Keep the Fairs Running for a Long Time

There are many types of virtual career fairs, but there’s one specifically that seems to be the most fitting and offer the most long-term benefits: Evergreen virtual career fairs - you keep some parts running for as long as you like, months or even years, which include booths and preprogrammed representatives and chatbots that can answer frequently asked questions, while materials like media and job boards are available for longer and generate more impression.

Meanwhile, the good stuff - live chat and webinars can be scheduled to take place on specific dates. Do remember to promote these events so people are aware and will join your online events.

9. Keep the Fairs Running for a Long Times

You have the power of software, so use it to track clicks, downloads, uploads, interactions. Practical metrics help you analyze your ROI better.

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You can also take this one step further by supervising the registration process. By providing a quick application form as Unilever did below, you can passively gather attendees’ contact for better sourcing.

10. Follow-up

Every job seeker is a potential talent, so make sure to keep in touch with them after the fair. By doing so, you give them a sense of personal interest and create a long-lasting impression. Even if they don’t apply right away, they might come back to you in the future. That’s the beauty of candidate relationship management.

Want more career fair tips and best practices? We’ve got more guides for you

Managing Your Cost: Virtual Events vs. In-Person Events

While the pricing for an event never stays the same, it is always good to have a checklist of potential costs for your event. Rakuna is here to do just that. Check out this cost checklist to better plan your event, or better yet, to know which type of event you should invest your money into.

Key Costs When Planning Virtual Events and In-Person Events

Essential Costs for In-person EventsVirtual Event Platform
Venue RetailDedicated event manager
ParkingEvent landing & registration page
MarketingBranded virtual booths
Technology assets/audio and visual equipmentTechnical suppor (pre-recording webinars, design customizations, content uploading, etc.)
InsuranceLive technical support
HospitalityChat tools
StaffingWebinars
Event planner and managerPost-event analytics & custom event reports
Travel Expenses

For in-person events, the rate for each of these items can be greatly varied depending on the scale of your event. For virtual events, while you can forget about the venue and staff-related costs, the pricing for your chosen platform will scale with the duration of your event, the number of active users, and active features and services.

You can use this small checklist to start researching into each feature and decide whether or not virtual event is worth your investment.

Conclusion

We have just gone through 10 best pracitces along, pricing details and 4 virtual event service providers for you to start researching and create your awesome virtual event. We hope this blog can be the foundation for your team to host countless virtual career fair without even breaking a sweat!

If you are recruiting young and talented newly-graduates candidates, consider checking our detailed guide on campus recruiting!