Can I have multiple numbers? Can I use my personal numbers?
Yes, you can do both. Multiple and preferred numbers are supported as long as they are new and unregistered.
Is there a character limit for my SMS messages?
Yes. The limit for 1 SMS credit is 160 characters. This includes normal text and emojis.
Can I attach multimedia materials to my SMS messages?
Yes. At the moment, Rakuna Text Recruiting Software users can insert emojis and attach links under specific texts.
Can I limit who has access to which number?
Yes. Different users can be assigned with separate ‘sent from’ numbers in the system.
Can I send or schedule text messages from my PC?
Yes. You can directly send and instantly receive SMS messages within the Dashboard without using any phone devices. You can choose “Send now” or “Schedule” to send your text later.
Do I need my phone to use this product?
No. You can send and receive SMS messages right on Rakuna Dashboard where all candidate profiles are managed.
Are brand customization options available?
As far as customization that SMS text messages allow, “sent-from” numbers can be set to display your organization’s name to your recipients.
Does Rakuna Text Recruiting Software allow ATS integration? If yes, which ATS are supported?
Rakuna works with all major Applicant Tracking Systems. For example:
- SAP SuccessFactors
- Lever Additionally, we can integrate with any ATS as long as it allows data to be securely pushed/pulled via APIs. Learn more here: www.rakuna.co/ats_integration/
How easy is integration with other software modules?
Rakuna Platform is API-driven. That means the product has been built from day 1 to be integrative - users can plug it into other systems.
Does Rakuna support SSO authentication?
Yes. Rakuna supports SSO authentication such as Azure Active Directory and Google SSO. Set-up & maintenance costs may be applied and vary depending on the company's requirements and SSO policy.